FREE SHAREABLE MODULE 02 · 22 MIN

Shared decision-making and valid consent

Move from information delivery to a values-based choice, and recognise that a signed form is not the same as valid consent.

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FICTIONAL SCENARIO

Daniel Okoro, a fictional 62-year-old delivery driver with symptomatic knee osteoarthritis, is considering an elective injection. It may provide temporary relief, but benefit is uncertain and there are reasonable alternatives including physiotherapy, analgesic review and no procedure now. Daniel says he needs to stay mobile for work and is worried about needles.

No real patient or identifiable patient information is used.
LEARNING OBJECTIVES
  1. Introduce choice and include reasonable alternatives, including no intervention now.
  2. Explore outcomes and risks that matter to the individual rather than assuming priorities.
  3. Check capacity, voluntariness and understanding, then document the decision proportionately.
STRUCTURED MODEL CONVERSATION

See the purpose behind each line

Clinician

There is more than one reasonable way forward, including not having an injection today. Would it be helpful to compare them?

Patient

Yes. I need to keep working, but I dislike needles and do not want something risky.

Clinician

The injection may reduce pain for a time, but it does not repair the joint and not everyone benefits. Physiotherapy and adjusting pain treatment avoid a procedure, though improvement may be gradual. We can also pause and decide later.

Clinician

For you, is quicker possible relief more important than avoiding the injection, or would you prefer a non-procedure option first?

Patient

I would rather try physiotherapy first if delaying the injection will not close that option.

Clinician

That is a reasonable choice. The injection remains an option. Before we agree the plan, could you talk me through the alternatives as you understand them and why physiotherapy fits you best?

PHRASES TO AVOID

Just sign here.

A signature records a process; it does not create informed, voluntary consent.

This is what I would do.

It can substitute the clinician’s values for the person’s priorities.

There is no risk.

No intervention is entirely risk-free, and material risks require honest discussion.

If you refuse, your knee will get worse.

Pressuring language undermines voluntariness and may misrepresent uncertainty.
COMMON COMMUNICATION AND SAFETY ERRORS
  • Presenting a preferred treatment before establishing that a choice exists.
  • Reciting standard risks without discovering which consequences matter to this person.
  • Treating capacity as global rather than decision- and time-specific.
  • Using a consent form as a substitute for dialogue, understanding and voluntariness.
BEST-OF-FIVE KNOWLEDGE CHECK
1. Which statement best starts shared decision-making?
2. What most directly makes a risk material to this consent discussion?
3. Which is the strongest evidence that the consent process has been valid?
SELF-ASSESSMENT RUBRIC

Could I do this reliably?

REFLECTIVE LEARNING

Think of one recent consent conversation. Whose priorities shaped the final decision, and what evidence supports your answer?

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